Privacy Policy

Aurora Wear respects your privacy. Your email address is completely safe. Without your consent, we do not sell or rent any of your personal data we collect (such as your email address, name, and other details) to third parties. We will only collect, store, and use your personal data to tailor the content, services, and advertising we provide to you based on your preferences and interests.

Purchase of Goods

Payment: If you purchase goods through the Aurora Wear service, you must provide the Aurora Wear service with information regarding your credit card or another payment instrument. You represent and warrant to the Aurora Wear service that such information is true and that you are authorized to use the payment instrument. You are responsible for all taxes associated with your purchase of goods through the service.

Loss and Cancellation: Ownership and risk of loss for all goods you order pass to you upon our delivery to the carrier. We reserve the right to cancel orders for goods for any reason.

Your Protection

Aurora Wear is owned and operated by Aurora Wear. Aurora Wear (“Aurora Wear”, “we”, “us”, “our”) is committed to protecting your privacy. At Aurora Wear, we never share customer data with third parties. We use the information you provide to respond to your inquiries, customize future purchases for you, improve our business, and communicate with you. We always strive to personalize and continuously improve your Aurora Wear shopping experience.

Please note that your use of the website is subject to this Privacy Policy (the “Policy”) and the website’s Terms of Service (“Terms”). A capitalized word/term in this Policy is defined in the Terms or elsewhere in this Policy.

Our Policy explains what information we collect on the website, how we use and/or disclose such information, and how it is maintained by us. By using this website, you consent to this Policy. If you do not agree to this Policy in whole or in part, you should not use this website. Please note this Policy only applies to information collected on the website, not by other methods or sources.

Our Policy ensures that all information you provide remains private and secure. To reassure you, below we outline the details of what you provide and how it is used, and more importantly, how it is not used. We will never collect sensitive information about you without your express consent. The information we store is accurate and up to date. You may review the information we hold about you by contacting us (an admin fee may apply). If inaccuracies are found, we will promptly delete or correct them.

Personally Identifiable Information – PII We Collect

We collect personal data (“PII”) that is voluntarily provided during registration or in response to specific information requests expressly presented to you.

We may also collect your IP address (Internet Protocol) to diagnose problems with our server and manage this website. An IP address is assigned to your computer when you use the Internet. Your IP address may also be used to identify you during a session and to gather broad demographic information.

During use of the website, we may ask for your email address. To purchase vouchers, you may be required to provide some or all of the following: first and last name, postal address, email address, date of birth, phone number, and payment details such as credit card information.

Use and Disclosure of PII

All personal data is stored in compliance with the Data Protection Act 1998 and other applicable data protection laws in Germany.

We use personal data to provide you with information about Aurora Wear, to deliver services properly, and to market to you. Our policy is not to sell or share PII with third-party organizations (outside our group companies) unless required for fraud prevention or detection. We will never sell or rent your personal data to third parties for marketing or commercial purposes without your prior consent.

However, we may share your personal data with our agents and subcontractors to support us in using your data as described in this Policy. For example, we may engage third parties to provide marketing or customer service support, or share information with a credit card provider to process a payment.

We also reserve the right to disclose PII in order to:

(a) comply with applicable laws;
(b) respond to government requests (or requests from legal, governmental, semi-governmental, or local authorities, or Internet security authorities of any kind);
(c) comply with valid legal processes;
(d) protect our rights or property, this website, and/or other users of this website.

Please note that in disclosing PII as outlined above, we may transfer your data internationally, including to countries outside the European Economic Area. Some non-EEA countries may not have adequate data protection laws or may offer lower levels of protection. By submitting PII to us, you acknowledge that if we use your data as described in this Policy, we are not responsible for how third parties who receive and process your data use it.

Cookies

We use “cookies”, a technology to store data on your computer using your browser functionality. Many websites do this, as cookies enable the website publisher to do useful things like determine if a computer (and likely its user) has visited the site before. You can usually change your browser to prevent cookies – but doing so may mean the service (and website) will not function properly. Information stored in cookies is used to identify you, allowing us to run an efficient service and track visitor behavior patterns.

Additionally, in serving ads on this website (if applicable), third-party advertisers or ad servers may place or recognize a unique cookie in your browser. The use of cookies by such advertisers is not covered by this Policy but by their own privacy policies. (Please note: this site is neither intended for nor directed at children under 18.)

Emails

Please note that we may send you emails for the following purposes:

  • As part of the service (e.g., after registration to provide your account details);
  • As reminders about the services we offer (especially if unused for some time);
  • To send requested information or vouchers;
  • As newsletters;
  • As promotional emails;
  • To offer related services from Aurora Wear.
    For marketing or promotional emails, we will always give you the option to opt out of future emails.

Security and Retention

Personal data we store is securely kept in accordance with our internal security policy and the law. We retain data up to 3 years after the last access or use by us.

We take reasonable precautions to protect information transmitted between the website and/or users, but we cannot guarantee prevention of unauthorized access by third parties or accidental disclosure during transmission. Users acknowledge this risk when communicating with the website.

Transfer in Certain Circumstances

In the event of a sale, merger, consolidation, change of control, transfer of substantial assets, reorganization, or liquidation of Aurora Wear, we may, at our sole discretion, transfer, sell, or assign information collected through this website (including but not limited to PII and other information) to one or more relevant third parties.

Customer Service

If you have questions, concerns, or wish to request access to personal data stored by Aurora Wear, please feel free to contact us.

Disclaimer

By purchasing products from this website, the customer acknowledges and accepts that payment for the products is processed through third-party operated payment systems. Basic financial information may be shared with these systems and their operators.

All information received by these third-party payment systems is managed according to their privacy policies and terms, available THERE. The customer waives all rights to pursue legal action against these third-party payment systems and their operators concerning their ability to receive payments for the operation of the site regarding products delivered after payment.

Changes to this Policy

Please note this Policy is part of the Terms of Service and the agreement between you and us. We may change this Policy at our sole discretion from time to time. All changes take effect immediately once the revised Policy is posted on the website. Depending on the change, we may notify you (a) on the homepage of the website, or (b) by email if we have your email address. In any case, continued use of the site constitutes your acceptance of the changes. If you disagree with the Policy (as amended), you must discontinue use of the website.

Ownership Rights of the Aurora Wear Service

Service content, software, and trademarks: You are authorized to use the Aurora Wear service only for conducting business transactions with Aurora Wear. You may not use automated technology to scrape, mine, or collect information from the Aurora Wear service, or otherwise access its pages for unauthorized purposes. If you are blocked (e.g., via your IP address), you agree not to circumvent such blocking (e.g., by masking your IP or using a proxy). The technology and software underlying or distributed in connection with the Aurora Wear service are owned by Aurora Wear, its affiliates, or partners (the “Software”). You agree not to copy, modify, create derivative works, reverse engineer, disassemble, or otherwise attempt to discover the source code, sell, assign, sublicense, or transfer rights in the Software.

The Aurora Wear service may contain images, graphics, fonts, and other content or features (“Service Content”) protected by intellectual property rights. Unless expressly authorized by Aurora Wear, you agree not to modify, copy, frame, rent, lease, loan, sell, distribute, or create derivative works from the service or its content. Any unauthorized use is strictly prohibited. All rights not expressly granted remain reserved by Aurora Wear.

The name and logos of Aurora Wear are trademarks and service marks of Aurora Wear (together, the “Aurora Wear Marks”). Other company, product, and service names and logos used or displayed through the service may be trademarks of their respective owners, whether affiliated with Aurora Wear or not. Nothing in these Terms or the service grants any license or right to use any Aurora Wear Marks without our prior written permission. Any goodwill generated through use of Aurora Wear Marks benefits solely Aurora Wear.

Third-party material: Under no circumstances shall Aurora Wear be liable for third-party content or materials (including user content), including but not limited to errors or omissions, or for any loss or damage of any kind arising from the use of such content or materials. To the extent permitted by law, third-party providers of such content are express intended beneficiaries of these Terms regarding their materials.

Aurora Wear may retain and disclose content if required by law or in good faith belief that such action is reasonably necessary to: (a) comply with legal processes, laws, or regulations; (b) enforce these Terms; (c) respond to claims that content violates third-party rights; or (d) protect the rights, property, or personal safety of Aurora Wear, its users, or the public.